One ID introduces an opportunity for the passenger to further streamline their journey with a document-free process based on identity management and biometric recognition. Passengers will be able to identify themselves at each airport touchpoint through a simple biometric recognition. The objective is to achieve a truly interoperable system coordination between airports, airlines and governments.
In order to reduce repetitive identity checks and create a seamless flow, One ID seeks to introduce a robust, integrated identity management across the end-to-end passenger process that allows an individual to assert their identity online or in person. This should be done to the required level at every process step while maintaining the privacy of personal data.
For passengers, One ID will provide a “seamless” journey and improve the overall passenger experience. Passengers will no longer need to juggle between different documents. With a single identification, they will be easily recognized by all service providers. This will eliminate repetitive processes, resulting in less queuing. Ultimately, it will enable passengers to arrive at the airport ready to fly in nearly every travel scenario.
For airlines and airports, One ID will improve staff productivity by reducing time spent on manual ID checks. It will also provide real-time visibility of where passengers are in the airport process, possibly allowing smart queuing. This all will help optimize airport space efficiency. Ultimately airlines will benefit from all the passenger process improvements with happy customers, which is likely to translate into commercial opportunities.
For government, One ID will enable improvements in border, aviation and airport infrastructure security. It will help combat human trafficking and other cross-border criminal activities by reducing the possibility for individuals to cross borders under a false identity.